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Privacy Policy

As we respect your privacy, we create this Privacy Policy (“Privacy Policy”) that governs your access to and use of https://cryptoworldwide.io/ (the “Website”), and associated content, software, and mobile applications (collectively, the “Service”).

This Privacy Policy explains when and why CryptoWorldWide (“CryptoWorldWide”, “we” or “us”) collects personal information about people who visit our Website or use our Services and how we use the personal information, the conditions under which we may disclose your personal information to others, and how we protect your personal information.

This Privacy Policy also includes our Terms of Use which is located at https://cryptoworldwide.io/terms. By using our Website or our Services, you are agreeing to be bound by this Privacy Policy.

1. Information We Collect

1.1 When you visit, access or use our Website, App, Content, Site Services, and/or associated platforms, request for any Activity Post, register for any account, sign-up for any of our Updates, enter into a subscription, email us, call us, or take part in our promotions (offline or online), we collect Personal Data and Anonymised Data.

1.2 “Personal Data” refers to information, whether true or otherwise, with personal identifiers that can be used separately or collectively with other available (or accessible) information to identify an individual, such as name, address, NRIC number, mobile number, email address, birthdate, gender, income range, residency status, bank account details, and credit card details.

1.3 "Anonymised Data" refers to information that is not associated with or linked to your Personal Data and cannot be used to identify individual persons.

2. How We Use the Information

CryptoWorldWide uses collected information for the following purposes:

  • - To fulfill a contract or take steps linked to a contract such as processing your registration on our Website or sending you information about changes to our terms or policies;
  • - Where it is necessary for purposes which are in CryptoWorldWide’s or third parties’ legitimate interests such as (a) to provide the information or content you have requested; (b) to contact you about our programs, products, features or services; (c) for internal business purposes such as identification and authentication or customer service, portfolio tracking and user preference syncing between devices; (d) to ensure the security of our Website, by trying to prevent unauthorized or malicious activities; (e) to enforce compliance with our Terms of Use and other policies; (f) to help other organizations (such as copyright owners) to enforce their rights; and (g) to tailor content, advertisements, and offers for you or for other purposes disclosed at the time of collection.

If you do not wish to receive marketing information about our programs, products, features or services, you may send an email to us at [email protected]

Where you give us consent, such as (a) where you ask us to send marketing information to you via a medium where we need your consent, including alerts via mobile push notifications; (b) where you give us consent to place cookies and to use similar technologies; and (c) on other occasions where we ask you for consent, for a purpose which we explain at that time.

Where we are legally required to do so. We may also provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights, or to protect the rights, property or safety of visitors of the Website or the public. In those instances, the information is provided only for that purpose.

3. How We Share Your Information

We do not share or sell your personal data to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  • - It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
  • - We transfer information about you if CryptoWorldWide is acquired by or merged with another company. In this event, CryptoWorldWide will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • - We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
  • - We provide such information to third parties who have entered into non-disclosure agreements with us.
  • - We provide such information to a company controlled by, or under common control with, CryptoWorldWide for any purpose permitted by this Privacy Policy.
  • - We may aggregate, anonymize, and publish data for statistical and research purposes only. For example, we may compile and share information related to the popularity of certain products tracked by users. In any such instance, the information will not be able to be traced back to any individual.

4. Your Consent to our Collection

In order for our Company to provide you with our Site Services (including but not limited to your use of the CryptoWorldWide API) as well as information via our Website, App and other channels (such as CryptoWorldWide videos on YouTube) regarding our Site Services, Content, App, APIs and other products and services, including but not limited to our updating you on the latest cryptocurrency related news and trading data or other information based on your request or online subscription with us, enabling you to sign up with us online, submit your form online to list your Activity Post, your receiving our Updates based on your indicated preferred channel, and allowing you to contact us via our Website, App, email or telephone, you agree and consent to our Company collecting, using and retaining your Personal Data as follows:-

(i) When you submit a request for listing of your Activity Post, sign up for our Updates, request for use our APIs, download and/or use our App, access our Website for information, register an account with us, subscribe to any of our Site Services, or you email or call us with any queries, you will be required to provide us with your Personal Data in order for us to register you for the uploading of your Activity Post to our Website, grant you permission to use our APIs, add you to our mailing list, enrol you for our Updates, services or events that you requested for, grant you permission to access certain restricted portions of our Website, to revert to your queries and/or to liaise with you in relation to your requests.

(ii) When you download our App, use any of our Site Services (including the CryptoWorldWide API and CryptoWorldWide videos on YouTube), access our Website, make any purchases via our Site, engage in token swaps, register for any programme, webinar, seminar, exhibition or other events, apply to upload your Activity Post(s) onto our Website, enrol for any services, loyalty programme or Updates, enter into a subscription plan, or participate in promotions (offline and online) that we (or our other business partners) provide, we will require your Personal Data in order to keep a record of and provide you with the benefits that accompany your registration, usage of our Website, our Site Services, our APIs, any events, upload of your Activity Post onto our Website, subscription, service engagement, participation in loyalty programme and/or promotional campaigns (whether online or offline). Unless you withdraw your registration, subscription or enrolment, cancel your Activity Post listing with us, cancel your account with us, terminate any engagement of our Site Services, cancel your subscription for updates, withdraw from events that you have signed up for, cancel your access to our Website, cease all use of our Site and Site Services, cease all utilization of App and APIs, withdraw from our loyalty programme or promotional campaigns, or our relevant promotional campaign ends, we will keep your Personal Data for as long as you still use our App, our APIs, access our Website or any of our Content, your Activity Post(s) is still listed on our Website, you are still a user of any of our Site Services, a participant of any of our events, a subscriber to or recipient of our Updates, our loyalty programme and/or promotional campaigns (whichever is the later) so that we can provide you with the relevant benefits. Accordingly, we will retain your Personal Data for as long as we are of the reasonable opinion that you may still be interested in any of our Site Services, APIs, Content, events, maintaining your Activity Post listing on our Website, our new products and/or services so that our Company can be expeditious in the provision of information, our services or products whenever you should require information or seek to engage any of our services, use any of our products, request a delivery of any of our products or our assistance. In the event that you notify us that you wish to terminate all access to our Website, App, Content, Activity Post listing and events as well as ceasing all communications to and from our Company and terminating all engagement of our services (including all use of our APIs), we will keep your Personal Data only for as long as is necessary to fulfil legitimate business, legal, accounting and audit purposes, in relation to the Website and our operation of the associated business thereto. Thereafter, we will destroy your Personal Data.

(iii)When you click on any of our Company’s Google ads or other internet based advertisements for more information regarding our Website, our App, our APIs, our Activity Post listing service, or our other Site Services, available Content, Updates, services or products, we collect the Personal Data that you provide in order to follow up with you pertaining to your interest in the aforegoing.

5. Retention of Personal Information

We will retain your Personal Data where necessary and for such duration as may be required in order for our Company to comply with applicable laws and regulations, assist in any legal investigations, meet the demands from any regulatory or law enforcement bodies, for utilization in legal proceedings, minimizing fraud, collection of debts, repayment of loans, resolving disputes, identifying issues, enforcing contractual breaches and/or claiming for damages.

Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to CryptoWorldWide, such as statistics related to the use of CryptoWorldWide’s Website and application.

6. Disclosure of Personal Data

We may need to disclose your Personal Data to:

(i) third party service providers in order for us to facilitate your access to and use of our Website, our Site Services, our App, our APIs, token swap functionalities provided by third parties as made available on our Site, download Content, register for our events, list your Activity Post, participate in our promotions, for us to contact you as you may have requested via our Website, email or telephone, for us to schedule and send on a regular basis to you our Updates, for us to maintain and update your records to ensure that you receive our replies to your queries, for us to follow up on any delivery of products or services that you may have requested for, and to provide you with any other updates and perks accompanying your registration to list your Activity Post, use our APIs, use or attend our events, engagement for our Site Services, participation in any loyalty programme and/or promotional campaigns. The aforesaid third party service providers have a contract with us to perform the services necessary for you to use our Website, our Site Services, our APIs, list your Activity Post, receive Updates and/or our services or products that you might have requested, and such third party service providers therefore include but are not limited to webhost companies, website maintenance companies, database storage companies, cloud solutions providers, loyalty programme service providers, app stores, platform maintenance providers, credit bureaus, payment solutions companies, credit card associations, financial institutions, companies that assist to perform mass mailing and/or mass messaging on our behalf, courier and logistics companies, etc.;

(ii) our book-keepers, accounting firms, audit firms, corporate secretarial firms, law firms and/or other professional advisory firms who are maintaining our records in accordance with legal requirements;

(iii) governmental, regulatory or law enforcement bodies who have a legal right to demand for your Personal Data;

(iv) credit bureaus, credit rating agencies and fraud preventing companies for the purpose of minimizing fraudulent activities via your Personal Data; and

(v) our affiliated or related companies and/or third parties to whom we may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves, some or all of our Company’s assets (which may include your Personal Data), in the course of a corporate divestiture, corporate restructuring, merger, acquisition, joint venture, trade sale, bankruptcy, dissolution, reorganisation, or any other similar transaction or proceeding;

Except as provided above, we do not sell, rent, licence or otherwise disclose your Personal Data to third parties, and only our authorised personnel who have signed written obligations of confidentiality are permitted to access your securely kept Personal Data in order to provide the services that you are using or have requested for from our Company. We are careful in our selection of third party service providers, and all such third party service providers are bound by obligations of data protection (pursuant to contracts and/or applicable laws) similar to the obligations herein this Privacy Policy. In general, the third party service providers engaged by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Without limiting the generality of the abovegoing, some of your Personal Data may also be shared with the third party providers of such swap functionalities and protocols pursuant (or in relation) to your token swap transaction. Your usage of identity protection technologies (as may be made available by third parties) should ideally protect your identity from being disclosed to the public. Nonetheless, please note that the third party token swapping and identification protection functionalities made available, hyperlinked to, or referenced to on our Site does not constitute CryptoWorldWide’s association with or endorsement of the third party providers of such functionalities or vice versa. Accordingly, we cannot provide any guarantees or warranties howsoever pertaining to any of the third party token swapping and identification protection functionalities made available, hyperlinked, or referenced to on our Site. Your usage of such third party token swapping and identification protection functionalities is also governed by the third parties’ respective terms and conditions. In addition, such third party providers may also collect and use your Personal Data as per their respective privacy policies. Please read carefully and consider whether the third party’s terms and conditions are acceptable to you before you commence usage of any such third party token swapping and identification protection functionalities as may be made available or referenced to on our Site. Should you have any concerns regarding the potential collection, exposure, transfer and/or use of your Personal Data by any such aforesaid third party providers, please do not use their apps/widgets/plugins/extensions/protocols until you have clarified with the relevant third party provider on its privacy policy and terms of use.

7. Cookies and Web Beacons

A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a Website’s computers and stored on your computer’s hard drive. Cookies are required to use some CryptoWorldWide services. CryptoWorldWide and its ad management partners (“Ad Partners”) use cookies to record current session information.

Our Ad Partners may also from time to time use web beacons (also known as Internet tags, pixel tags, and clear GIFs). These web beacons are provided by our Ad Partners and allow Ad Partners to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the Ad Partners. Web beacons enable our Ad Partners to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our Website.

With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, geographic location, telephone number, or e-mail address.

You can opt-out of Google Analytics data collection with the Google Analytics Opt-out Browser Add-on.

You may also wish to refer to this website for additional information about disabling cookies from your browser: http://www.allaboutcookies.org/manage-cookies/.

8. Security

We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel may gain access to your personal information despite our efforts. Measures for Protection of Personal Data:

8.1. We ensure that our Website is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures, including but not limited to firewalls.

8.2. Your Personal Data is kept securely and protected against unauthorized access and disclosure. We utilise security means such as (without limitation) password protection, encryption, locked and restricted access. We have strict policies in place restricting access to Personal Data to only our authorized personnel on a need-to-know basis.

8.3. We will take practical steps to ensure that your Personal Data will not be kept longer than as set out herein this Privacy Policy, or for as long as is necessary for fulfilling the purposes for which you have entrusted us with your Personal Data, or as may be required for legitimate business or legal purposes, whichever is the latest.

Please notice that we cannot protect, nor does this Privacy Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

9. Minors

9.1. Our Website, our Site Services (including our CryptoWorldWide API and other APIs), our App, our Content, our Updates, our events, our promotions, our services and products are not meant for persons who may be defined as minors under applicable law. As such, if you are below 21, please terminate all access to our Website, our App and Site Services immediately. We reserve the right (but not the obligation) to demand at any time evidence for our review to verify that you are above 21 years of age. In the event that you are under 21 years of age, or we reasonably suspect that you are under 21 years of age and you are unable to prove otherwise, all your listed Activity Posts, use of our APIs, account registrations, enrolments, subscriptions and purchases with us (if any) shall be immediately terminated and no refunds of any kind shall be provided to you.

9.2. To clarify, we do not knowingly collect Personal Data from minors, however, through the internet, we are not able to ascertain on our end whether such individuals are minors. It is thus the responsibility of parents or guardians to ensure that their minors do not access our Website, use our Site Services (including our CryptoWorldWide API), download our App, enrol for any of our events, download or access our related applications, email us, or provide us with Personal Data without their parental/guardian's consent. If a parent or guardian becomes aware that his or her minor has accessed our Website, our App or our Site Services or provided us with Personal Data without his/her consent, he or she should contact our Data Protection Officer at [email protected]

10. Modifications

We reserve the right to amend this Privacy Policy in our sole discretion at any time without prior notice to you. The date of the latest version that is in force is indicated by the “Latest Version” date shown at the start of the Privacy Policy. You agree that it is your sole responsibility to keep yourself updated of any amendments by reviewing this Privacy Policy at our Website regularly.

We may notify you about significant changes in the way we treat personal information by placing a prominent notice on our Website so please check back occasionally to ensure that you agree with the changes. If you do not, do not use the Website, the application or our Services.

11. Complaints

Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority, although we hope that we can assist with any queries or concerns you may have about our use of your personal data.

12. Questions

Any questions about this Privacy Policy should be addressed to this e-mail address: [email protected]

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